What is LocalView?

Since the vast majority of enquiries to local authorities feature some geographic element – from requesting information about a specific property, to reporting the location of graffiti – Geographic Information (GI) can enable improved accessibility of online council services, providing a single point of access to community and local environment information, and enhancing the way the citizens do business with the authority. In turn, staff can deal with enquiries far more efficiently than before.

LocalView is an out-of-the-box solution that has been specifically designed to bring the power of geographic information to the front line of your Council. LocalView is capable of ensuring information is presented both in map form and as text, delivering more user-friendly online tools to capture service requests more accurately, improve staff productivity and transform service delivery.

For many years, Government has encouraged local authorities to take advantage of the Internet and technology to improve the accessibility of information for citizens.  In light of this LocalView is:

• A browser-based GIS application: LocalView is a comprehensive GIS solution that can be used to deliver a variety of geographically-enabled services to citizens online, through your existing authority website.
• Designed for local authorities: LocalView is designed to work with your existing website out-of-the-box without requiring staff training – and is customised to reflect your website’s look and feel.
• Helping to deliver geographically enabled services: LocalView provides members of the public, businesses, Councilors, officers and any other interested parties with a single point of access to the most up-to-date information about the location of local services and amenities such as schools, post offices and hospitals. Citizens can also view a location to submit fault reports directly to the council over the Internet, such as the location of a pothole or broken streetlamp.
• Easy for citizens to access and use: The interface for LocalView has been designed to be simple and intuitive to use, with information presented both in map form and as text. Furthermore, the application has been designed to comply with the latest accessibility standards.

More importantly LocalView is helping to meet a growing demand for “spatially aware” online services and enables users to find services & information about a particular address location, access services & information in their local area, report a fault or complaint to the governing authority and locate services and information on a map of their local area.